Technology Operations [TechOps]

Simplify, Amplify & Control your technology journey.

Satellite network operations can be complex, time and cost-consuming, where the total cost of ownership can be overlooked. With ST Engineering iDirect’s TechOps, we can become your Trusted Advisor allowing you to focus on your core business while we handle the rest.

Our TechOps offering is a virtual extension of your technology operations, designed to provide you with flexible, scalable and cost-effective platform operations on a 24/7 basis, with technology expertise, service provisioning, operational management, and optimization activities on all ST Engineering iDirect platforms and solutions.

ST Engineering iDirect as a Service Partner brings you:

Access to technology experts
Virtual extension of your operations
Service level management
Industry best practices
Transparency
Value outcomes

Control and predict costs associated with ever changing demands
Accelerate technology adoption, integration, ownership and time-to-market
Optimize long-term resource allocation, minimize re-training, and attrition cost
Reduce load on your valuable resources to focus on additional strategic initiatives
Reduce escalations and reduce restoration time of customer service impacting events
Peace of mind, forget the infrastructure technology changes, management, monitoring, operational overheads
Leverage a Trusted Advisor with decades of experience, not JUST a supplier of technology