Technical Assistance Center (TAC)

The iDirect Technical Assistance Center (TAC) is committed to delivering the highest level of service possible to our customers who have purchased iSupport. Through the TAC, which is available 24×7, customers can easily open a ticket, chat with an iDirect rep, view ticket history, download software and documentation, and research an RMA, all securely and via a single sign on.

For questions, email us at