Overview
The iDirect Operation and Maintenance (iOM) 3.0 course is generally intended for those personnel who are responsible for the basic configuration, operation, and maintenance of iDirect satellite communications products and networks. Specifically, the course is for NOC engineers at the hub site rather than the remote site as well as individuals just entering this career field or working for the first time with iDirect hardware and software.
This introductory course provides the learner with the basic skills necessary to install software applications, operate, manage, and maintain of a typical iDirect satellite network as well as laying the foundation for more advanced courses.
This course is the established prerequisite for the following courses:
- Advanced IOM
- iDirect Quality of Service (QoS) Boot Camp (iQBC)
Presented in a clear and technical format, consisting of a combination of lectures, demonstrations, and practical exercises, this course provides each learner with a comprehensive overview of Network Operations from the iDirect perspective. In addition to the Learner Instructional Manual, handouts are provided, as required, to supplement existing course material and provide additional up-to-date details on currently released software and hardware related to the iDX Release 3.0.x
After completing all associated materials; lectures, practical exercises, Learner Knowledge Assessments, and the final examination each Learner will be provided a certificate of course completion.
Prerequisite Learner Skills Each learner attending an iDirect Operation and Maintenance course should have a beginner understanding of satellite communications and some familiarity with Internet Protocol theory. We require that you review the
Satellite Communications and
Data Communications online learning modules
before attending the course. A fundamental understanding of VSAT technology and normal eye-hand coordination for basic parts assembly is also desired. Basic software installation is also desired since each learner will be required to install the iVantage suite of applications on their laptop.
A basic user level knowledge of Linux is also desired for this course since you will be working with systems/applications that require some knowledge of these commands. While the theoretical knowledge and skills are not required to attend this course, they are highly recommended for each learner to receive maximum benefit from the training.
Each learner must bring their own laptop with available serial port (or USB to serial adapter)
Course Outline The preparation of this training material is focused, in its intent, to prepare each learner with the basic ability to perform essential job functions when they return to their company or organization. At the end of the five-day training session, a final written exam will be administered covering the topics presented during the training session. This course is comprised of eight learning modules listed below:
Module 1 – Introduction to iDX 3.0 – Products and Features
Module 2 – iDirect System Overview – DVB S2 and Other Carrier Configurations
Module 3 – iSite Basic – Operational Theory
Module 4 – iDirect Hub Systems – Introduction to Hardware and Software
Module 5 – Network Configuration – Using iBuilder
Module 6 – Network Monitoring – Using iMonitor
Module 7 – Network Acquisition – Remote Acquisition in an iDirect Network
Module 8 – Troubleshooting – Fault Resolution and other Troubleshooting Tools