Planning and Engineering Services

The iDirect Professional Services Team provides you with on-site engineering services addressing every stage of network growth.

On-site technical support from iDirect is often the most efficient way to get up to speed quickly after an installation or upgrade or any time additional expertise is needed.

iDirect’s certified Professional Services Engineers and Partners are available for immediate deployment to your site, bringing you on-site expertise for as long as you need it, allowing you to focus on other business priorities.

  • Periodic network auditing is essential to keeping your network healthy and fully optimized. iDirect Professional Engineers will conduct a complete end-to-end network analysis.
  • We develop end-to-end network design plans across your entire network deployment to address your specific network objectives.
  • We deliver a baseline network design recommendation and documentation to fully support the network architecture. Our Professional Services Engineers will manage the implementation on-site.
  • iDirect can plan and execute an entire deployment strategy from start to finish, including staging, implementation, testing and documentation and training.
  • Leverage our expertise for simple hub relocations and software upgrades to more complex migrations and long-term NOC operations.