Partner Technical Assistance Center

iDirect’s Partner Technical Assistance Center (TAC) is committed to delivering the highest level of service possible to our partners and customers.

The TAC operates 24 hours a day, 7 days a week, 365 days a year.

Our multilingual TAC provides personalized assistance via phone (+1 703-648-8151), e-mail or web to quickly resolve any questions or issues. 

To download technical documents, click here.

To contact technical support, click here.

To request access to the Partner Technical Assistance Center, click here.