Our Commitment to Privacy.
Children Under 18.
The Website is not directed to children and children are not eligible to use our Services. Protecting the privacy of children is very important to us. We do not collect or maintain Personal Information from people we actually know are under 18 years old, and no part of the Website or Services is designed to attract people under 18 years old. If we later obtain actual knowledge that a user is under 18 years old, we will take steps to remove that user's Personal Information from our databases.
The Information We Collect.
The Personal Information we gather from you helps us learn more about, and provide you with, the use of the Website or Services. We collect Personal Information that you submit to us voluntarily in the course of correspondence, registration and as otherwise identified below. In addition, we collect certain Anonymous Information which cannot be used to personally identify any user, such as aggregate or statistical data.
In order to use some Services, you may be required to complete the applicable registration form accessible on the Website. When you register with us, we collect and maintain a record of all data and Personal Information provided, such as your name, email address, phone number, and in some cases credit card or other payment information when you order Services online.
For some Services, a registered user may be provided a unique username and password that enables access to the Services. We may track the use of those usernames and passwords in order to collect and maintain records of individual transactions conducted through the Services.
Anonymous Information Collected Via Technology.
An "Internet protocol address" or "IP Address" is a number that is automatically assigned to your computer when you use the Internet. In some cases your IP Address stays the same from browser session to browser session; but if you use a consumer internet access provider, your IP Address probably varies from session to session. We, or our service providers, may track your IP Address when you access the Website or Services. For example, we use your IP address to help diagnose problems with our server, to manage our Website and to enhance our Website based on the usage pattern data we receive.
"Cookies" are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience with the Website or Services. Persistent Cookies can be removed by following your Internet browser help file directions. If you choose to disable Cookies, some areas of the Website or Services may not work properly.
The Ways We Use Information.
In general, we use Personal Information that you submit to us either to administer your account, carry out our obligations arising from any agreement you may have with us, act on and improve our outreach and educational efforts, to statistically analyze Website usage, to improve our content, features and performance, to customize our Website’s content and layout, and to provide you with support and access to our Website and Services. We may use your Personal Information to respond to your requests or deliver information that you opt-in to receive from us or our partners. In some cases, this information is targeted to your interests, such as e-mail alerts and news updates. We will not send you promotions or announcements unless you ask or give us permission to do so. You can opt out of receiving promotional information by so indicating in your registration/preferences file, or by following the opt-out procedures contained within the e-mails and news updates that we provide to you. If you voluntarily provide us with additional information regarding your personal or business interests, experience or requests, we may use this information to customize and otherwise provide our Services to you. Additionally, we use your e-mail address, your mailing address, and phone number to contact you regarding administrative notices and communications relevant to your use of the Website and Services. During the term of our agreement with you, we retain the right to send you service-related communications.
The Ways We Disclose Information.
We may provide your Personal Information to third-party service providers who work on behalf of or with us to provide some of the services and features of the Website or Services and to help us communicate with you. Examples of such services include hosting our Website, sending email, analyzing data, providing marketing assistance, processing payments (including credit card payments), and providing customer service. These third-parties are required not to disclose your Personal Information and not to use your Personal Information other than to provide the relevant services to us.
We may create Anonymous Information records from Personal Information by excluding information (such as your name or email address) that makes the information personally identifiable to you. We may use Anonymous Information to analyze usage patterns so that we may enhance the Website or Services. We reserve the right to use and disclose Anonymous Information to third-parties in our discretion.
We employ reasonable physical, electronic and managerial security methods to help protect against unauthorized access to Personal Information, and maintain data accuracy. However, no data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your Personal Information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of information about you at any time, and we bear no liability for uses or disclosures of personal data or non-personal data arising in connection with the theft thereof.
How You Can Update, Correct or Delete Your Information.
Registered users may access their registration information at any time to update Personal Information contained therein. Subsequent uses or disclosures of information by us will reflect those changes, but we have no ability to update any information previously disclosed to any third-party. Certain information is necessary in order for us to provide the Website or Services; therefore, if you delete such necessary information you may not be able to use the Website or Services.
If you wish to have your Personal Information removed from our databases, you may contact us at firstname.lastname@example.org and provide the name of the service for which information was provided, your full name, mailing address, telephone number and email address so that we may identify you in the opt-out process. Within a reasonable time after we receive your request, we will remove the Personal Information. Please note that even though you may request deletion of your Personal Information by us, we may be required (by law or otherwise, such as to prevent fraud, resolve disputes, or troubleshoot problems) to keep this information and not delete it (or to keep this information for a certain time) in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete Personal Information, it will be deleted from the active database, but may remain in our archives.
Third Party Practices.
Changes to Our Policy.