iDirect Partners with Uplogix to Help Customers Lower Onsite Network Maintenance Costs

Technology brings new levels of monitoring, control and automation to remote IT and communications equipment to strengthen network reliability

Herndon, Va., June 17, 2009 – VT iDirect, Inc. (iDirect), a company of VT Systems Inc (VT Systems) today announced an agreement with Uplogix, a leading provider of secure remote management (SRM) solutions, to resell the Uplogix product suite. The agreement provides a new option for iDirect customers to resolve onsite technical issues that may compromise their networks. iDirect will market the Uplogix SRM devices in the maritime, cellular backhaul, and oil and gas industries, where telecommunications equipment often resides in extremely remote locations and can be difficult and costly to manage. iDirect is a world leader in satellite-based IP communications technology.

Uplogix SRM devices can be co-located with iDirect satellite routers, antennas and terrestrial networking equipment such as switches, firewalls, servers and other routers, enabling remote monitoring and control of satellite and terrestrial-based network equipment. Uplogix devices automate routine onsite administration, maintenance and recovery tasks, and provide centralized IT experts local access to all devices to perform in-depth diagnostics and troubleshooting within seconds of an incident, and before it affects the end-user.

The solution will solve challenges for providers offering services for maritime, oil and gas and cellular backhaul communications. For example, when a mobile network experiences service degradation at a rural location, diagnosis and repair often requires a site visit that can take days to address. The resulting loss of coverage can cause potential economic, social and even medical issues until it is restored. Managing communications equipment onboard a maritime vessel is similarly complex. It often involves transporting an IT specialist to a vessel at sea or delaying maintenance until the vessel comes to port, which can leave the ship with limited or no communications for an extended period of time. The Uplogix solution uses an out-of-band method to remotely diagnose and automate restoration of network availability faster and more cost-effectively than many current options.

“Our partnership with Uplogix is an important development in iDirect’s commitment to providing a reliable platform to manage IP networks in the most demanding environments. With Uplogix technology now offered in iDirect’s overall product line, our customers can benefit from a single source and full support from iDirect’s Technical Assistance Center (TAC). This will allow them to confidently manage remote locations without worrying about network downtime or the time, cost and potential errors associated with manual onsite IT support.”

Chief Marketing Officer, iDirect

“Emerging vertical markets are a major area of growth for Uplogix and highlight how our technology significantly improves infrastructure management in remote locations. The combination of Uplogix secure remote management with iDirect’s leading satellite IP communications platform brings additional value to satellite customers, whose business relies on constant connectivity in harsh and demanding locations.”

Vice President, Product Management and Marketing, Uplogix


Uplogix provides the first fully-integrated remote management solution. Our co-located management appliances automate routine administration, maintenance and recovery tasks—securely and regardless of network availability. In comparison, traditional network and systems management depends on the network, uses multiple tools, and remains labor intensive. Uplogix puts the power of your most trusted IT administrator everywhere, all the time. Uplogix is privately held and headquartered in Austin, Texas with European offices in London. For more information, please visit  

iDirect, a subsidiary of VT Systems, is transforming the way the world gets and stays connected. The company’s satellite-based IP communications technology enables constant connectivity for voice, video and data applications in diverse and challenging environments. These include extending private networks to remote offices; supporting mobile connectivity across land, sea and air; providing rural telephony and Internet broadband; and maintaining communications in the wake of disasters and network failures. The iDirect Intelligent Platform™ integrates advanced technology into iDirect’s portfolio of hubs, routers and network management software to address the growing complexity of deploying and managing global IP networks. With more than 13 years of global satellite communications experience, iDirect serves customers in 50 countries through a diverse network of channel partners, including some of the largest satellite providers, operators and carriers in the world and seven of the World Teleport Association’s Global Top Ten. Headquartered in Herndon, Virginia, iDirect has offices in Europe, Asia, Middle East, Africa and Latin America. Please visit  

VT Systems and its subsidiaries are preferred providers of engineering solutions, products, integrated systems, and services in the Americas across the core business areas of marine, aerospace, electronics and land systems. Headquartered in Alexandria, Virginia, VT Systems operates around the globe and offers a broad range of proven innovative services to both the commercial and government sectors. VT Systems is a wholly owned subsidiary of Singapore Technologies Engineering Ltd. Please visit  

Media Contacts:

Julie Gouldin
Vice President, Corporate Marketing
Phone: 703-648-8155
Fax: 703-648-8015

Sarah Thuman
Manager, Corporate Communications
VT Systems
Phone: 703-739-2610
Fax: 703-739-2611

Mark Piening
Vice President, Product Management and Marketing
Phone: 512-847-7001